About Jono

About Jono


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Your Local Plumber


Jono at Russell Plumbing has been proudly delivering expert plumbing solutions to Cairns, Gordonvale, Smithfield and surrounding areas for years, founded on a commitment to quality and integrity. From its beginnings as a small local business, it has grown into a trusted community name, serving homeowners, businesses, property managers, and builders with reliable, professional services. As Cairns’s only authorised DUX technician, Russell Plumbing offers specialised expertise alongside general plumbing repairs, renovations, and advanced services like electronic leak detection. Known for going above and beyond, our team is dedicated to customer satisfaction, consistently exceeding expectations with our professionalism, skill, and focus on delivering exceptional results.

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FAQ


  • I HAVE A LEAKY TAP, IT’S ONLY A SLOW LEAK SO I DON’T NEED TO WORRY ABOUT GETTING IT FIXED RIGHT NOW DO I?

    Not only does a leak of any kind create excess water around the leaking tap, the water can seep into cabinetry and eventually cause problems in the fixtures around and underneath the tap. Most big leaks start out as small leaks so it’s very possible that at some point that slow leak will become a fast leak which will actually be more expensive to fix, especially if the leak effects cupboards, basins or sinks. Leaking taps are also very water wasteful which isn’t good for the environment and they cost you more money by adding to your excess water bill.

  • MY KITCHEN TAP MAKES A LOUD NOISE WHEN I TURN IT OFF, WHAT’S THE PROBLEM?

    There are a few potential reasons for this issue:


    • It could be a water hammer, this happens when the tap is turned off quickly, which in turn stops the water quickly in the pipes as it flows through. If that pipe is close to wood, it bangs against the wood.
    • You could have loose pipes in your walls, if you check this and find this is the issue you will need to anchor your pipes to the wall with clips.
    • Your water pressure could be too high – yes that is possible. You can test this yourself with a water pressure test gauge or call Russell Plumbing to come and test this for you.
    • It could be that you have the wrong size washer around the base of the tap, if that is the case the washer will need to be replaced.
    • If your home is an old one, it’s very possible you have a build up of scale in your pipes. Older homes used galvanized pipes which accumulated scale, if this is the issue the pipes will need to be replaced. Russell Plumbing can help you with this.
  • HOW CAN I MAKE MY HOME MORE ENVIRONMENTALLY FRIENDLY?

    There are a few simple steps you can take to improve your environmental impact. A few examples of this include:


    • Install low-flush toilets
    • Install low-flow shower heads
    • Install a tap aerator
    • Replace your current hot water system with a tankless system or even better, a solar system
    • Adjust your water pressure
    • Only run your washing machine when you have a full load
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